Armour365: AI-powered Voice Biometrics
by Gnani Innovations Private Limited
Engineered to offer a touchless voice biometrics based authentication medium
Traditional identity verification and authentication systems in Customer Service machinery require users to provide PINs, dates, and passwords. This age-old method can be a cumbersome process often leading to a frustrating experience. AI-based Voice Biometrics Technology can help customers, employees and other categories of users access secured systems by simply using their “Voice”.
Our biometrics solution has been engineered to offer a highly secure, convenient, and seamless authentication medium for your customers. armour365 compares various elements and patterns from a user's voice, such as pitch, dialect, and tone. With the ability to automate ‘conventional verification processes’, armour365 can significantly bring down contact center costs and enhance customer satisfaction levels.
WHY armour365?
- Authenticate in < 2 secs
- Easy-to-integrate across devices and CRM systems
- Available on various deployment models/channels
- Flexible pricing plans
KEY FEATURES
- Language and text-independent: Recognizes unique voice patterns, phrases, and accents.
- Highly secure and privacy compliant: Scans over 140 features of the human voice, making verification highly accurate.
- Performance Optimization: Customers can self-serve and authenticate without engagement with a live agent.
- Anti-spoofing Layer: Backed by a DNN-based algorithm to counter voice conversion, replay attacks, and voice synthesis