ASC Recording Insights AI - Click & Buy

Turn Any Recorded Conversation into AI-Driven Insights

ASC Recording Insights AI enables organizations to import, analyze, and extract valuable insights from recorded conversations – regardless of the recording solution used. Whether your data comes from Neo Suite, third-party call recording systems, or legacy archives, Recording Insights AI unlocks new levels of compliance monitoring, business intelligence and quality management.

All imported data is tenant-specifically encrypted and securely stored in Microsoft Azure Blob Storage. Organizations can configure customized access rights to ensure compliance with data protection and regulatory requirements.

Now available for instant purchase via Azure Marketplace.

Why Choose ASC Recording Insights AI?

ASC Recording Insights AI allows organizations to harness the power of AI-driven analytics on recorded conversations, regardless of the original recording platform. Whether using Neo Suite, third-party systems, or legacy archives, businesses can import, transcribe and analyze conversations to gain deep compliance insights, improve decision-making and optimize operations.

• Analyze third-party and Neo Suite recordings: Securely import, process and gain insights from recorded data.
• Ensure compliance and security: Detect policy violations, sensitive data risks and regulatory gaps.
• Gain actionable insights: Use AI-powered dashboards and reporting to enhance compliance and business strategies.
• Flexible and secure storage: Store encrypted data in your preferred Microsoft Azure region with customizable access controls.
• Seamless Microsoft integration: Works with Microsoft Copilot, Dynamics 365, Entra ID and Azure AD Groups.

AI Policy Engine – Proactive Compliance Monitoring

The AI Policy Engine, powered by Azure AI Services and OpenAI, takes compliance monitoring to the next level:

• Automated Compliance Checks: AI-based risk detection in conversations.
• Policy-Based Recording Rules: Enforce industry-specific compliance requirements.
• Fraud Detection and Alarming: AI identifies anomalies and potential threats.
• Customizable Dashboards and Reporting: Gain insights into compliance adherence.

AI Policy Templates – Preconfigured Compliance Rules

Predefined AI Policy Templates enable fast and seamless implementation of compliance regulations such as MiFID II, FCA and Dodd-Frank.

• Ready-to-Use: Predefined templates for MiFID II, FCA, Dodd-Frank based on current regulations.
• Up-to-Date: Regular updates in the event of changes to legal requirements.

Additional Functionalities

• Access rights management: Ensure only authorized users can access imported recordings.
• Export and import functionality: Manage recordings efficiently across platforms.
• Multi-language UI: Available in English, German, Spanish, Portuguese (Brazil and Portugal), Swedish, French, Dutch, Italian, Japanese, and Traditional Chinese.

Why choose ASC?

ASC is a leading provider of software and cloud solutions for omnichannel recording, compliance, and AI-based analytics with over 60 years of experience in communications. With subsidiaries in 15 countries, ASC delivers secure, regulation-ready recording solutions that help businesses meet global compliance standards.

Get Started with Recording Insights AI

Take compliance recording to the next level with Recording Insights – the certified, AI-powered compliance solution for your recorded communication data.