https://store-images.s-microsoft.com/image/apps.62910.828e24d1-1fca-4c0c-8352-a5c11c1b3d1a.04b2aa59-9b80-47c4-b329-16f2cc399cf0.292d56fd-101e-4902-82ef-b4d8dd276061.png
Gainsight Sally
by Gainsight
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Access Rich Customer Data with Gainsight Sally, Our AI-Powered Bot
Gainsight’s AI-powered bot “Sally” enables users to interact with Gainsight data and functionality within their preferred collaboration tools. Rally your users around the customer with real-time access to customer insight within their preferred channels. With Sally, your teams can:
- Talk with Sally just like a real person; her machine-learning technology enables her to recognize simple questions and phrases, without the need to remember specific commands, and helps her get smarter with each interaction
- Quickly gain insight into their customers; Ask for a summary of any customer including health score details, NPS survey responses and key sponsors
- Facilitate collaboration across all user groups with easily accessible customer information and the ability to coordinate the right actions to support the customers' goals.
- Please contact your Gainsight Admin to get access to Gainsight Sally.
To use Sally, you need a paid Gainsight instance that can be connected with your Microsoft Teams account. For more information, refer: Use Gainsight Sally in Microsoft Teams
App capabilities
When this app is used, it
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
At a glance
https://store-images.s-microsoft.com/image/apps.3375.828e24d1-1fca-4c0c-8352-a5c11c1b3d1a.6fcd3b8a-bf50-4a1f-9e68-16977f63ee13.fbb3a8e2-c48e-4a33-a73d-940c6af7a911.png
https://store-images.s-microsoft.com/image/apps.31642.828e24d1-1fca-4c0c-8352-a5c11c1b3d1a.6fcd3b8a-bf50-4a1f-9e68-16977f63ee13.2745b259-99e0-4de9-aee3-999dc8bb4f0e.png
https://store-images.s-microsoft.com/image/apps.40713.828e24d1-1fca-4c0c-8352-a5c11c1b3d1a.6fcd3b8a-bf50-4a1f-9e68-16977f63ee13.57b63649-e324-4cff-809c-7c5f276858fe.png