Bigin by Zoho CRM

Simple, easy-to-use CRM built for small businesses and teams

Bigin is a pipeline-centric CRM built specifically for small businesses and teams to switch from spreadsheets and get started easily with their CRM journey. Track every customer interaction, automate your business, be more productive with built-in dialer and get a complete picture of your business with Bigin.

Bigin for your Microsoft 365 account

We've built Bigin to perfectly work in sync with your Microsoft 365 account, so that you can avoid the manual work of adding entries like contacts and calendar events in Bigin and Microsoft 365 separately. Also, with Single sign-on, you can launch Bigin in a single click, right from inside your Microsoft 365 account.

Here are some of Bigin's noteworthy features

Engage Prospects

Connect with your business prospects across multiple touchpoints such as email, calls, online meetings and social media. With every piece of information on hand and arranged neatly in your CRM, engage with your prospects more meaningfully.

Built-in Telephony

With an integrated, no-hardware telephone system, you can make and receive calls, purchase phone numbers for your team, and drastically improve the way you reach out to your prospects and customers.

Manage Pipelines

Quickly move deals across your pipeline using proactive alerts, automation, and drastically reduce the time you spend on each deal. Bigin helps you perfect your sales cycle like never before.

Automate your work

With easy-to-create workflows, automate routine tasks and maximize your selling time. Not just instant actions, Bigin offers an advanced scheduler to plan your future actions with the customer.

Track key metrics

Track and measure all your essential customer metrics in one place. Analyze sales performance and gain more clarity into your business with Bigin's built-in dashboards.