UST SmartOps AIOps™ is an Azure cloud-based product that transforms traditional IT Operations by infusing Intelligent Automation to make it AIOps. It harnesses cross-tool intelligence (to create a single-pane-of-glass), comprehensive data lake (underlying Knowledge Base), Intelligent Correlation combined with the power of Runbook/Desk automation to deliver autonomous IT operations at scale.

The product focuses on feature themes required for Smart Resolution (Alert Data collection, Alert and Incident Management, ITSM Integration and Visualization & Productivity), Intelligent Monitoring, Access Management (password resets, account unlock etc.), Alert Management, Cloud Management, Proactive issue diagnosing and resolution, Predictive maintenance, Faster RCA, Predicting issues with smarter alarms, Noise reduction and correlation, Predictive identification of capacity bottlenecks, Intelligent automation and Proactive remediation.

Why UST?

For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by our purpose, we partner with our clients from design to operation. Through our nimble approach, we identify their core challenges, and craft disruptive solutions that bring their vision to life. With deep domain expertise and a future-proof philosophy, we embed innovation and agility into our clients’ organizations—delivering measurable value and lasting change across industries, and around the world. Together, with over 30,000 employees in 30 countries, we build for boundless impact—touching billions of lives in the process. Learn more at ust.com.

UST SmartOps™ AIOps

by UST Global