Touch is a trusted provider of services for recording, storing and accessing fixed and mobile voice calls, and digital communications. Our comprehensive Call Recording as a Service helps companies meet compliance obligations.

Touch Call Recording Services enable companies to meet a wide range of requirements, including compliance (MiFID, MiFID II, GDPR, and more), documentation, dispute resolution, quality assurance, risk management, audit trails, training, and much more.

Our call recording services enable customers to boost productivity, add value to their communications, unlock rich insights into performance, and deliver improved customer service.

We support recording for more than 40 different communication systems and channels, some of them are: Microsoft Teams, Skype for Business, Cisco, Avaya, Unify, Alcatel Lucent, Genesys, Bloomberg Chat, Refinitiv Eikon Messenger, etc.

Call Recording Service

by Touch Technology AS