https://store-images.s-microsoft.com/image/apps.54172.0a701b31-3fb3-461f-b1c9-0639ec92d888.6bff0ac2-4531-46eb-a699-b03c8c95f63b.8e018a1f-4901-4900-b133-065578e1aa99

Simply C2 - Single Platform for Customer Service

by ANWESHA CUSTOMER RELATIONS MARKETING PRIVATE LIMITED

Simply C2 is the single platform for companies to connect with customers for post-sales service

Simply C2 is a customer service platform which allows manufacturers to list their products and invite their customers to register their post sales service requests. Every manufacturer gets their own customer service CRM backend to track and close the complaints.

Simply C2 for Manufacturers


The backend is a powerful CRM which allows the manufacturers to:
  • Attend to Repair, PM, Calibration, Installation, Refueling Tickets
  • Perform AMC and Warranty Tracking and track the Installed Base
  • Send In-App Notifications, perform 2-Way Messaging in-app and over WhatsApp ( any language)
  • Track Spare Parts Usage and Do Stock taking
  • Provide itemized repair estimates, receive payments and send Invoices

Simply C2 provides the manufacturers

  • Dashboard and Customizable Reports
  • Mobile App (Android) with location tracking, photo and documents upload
From the customer interface, on the Simply C2 mobile app, customers can
  • Create authenticated profile, add equipment under their care, log service complaints, see service progress, approve repair estimates, They can upload photos and even make payments directly to the service provider. Customers can connect to multiple service providers, strictly one to one, where service provider B has no idea of customer dealings of service provider A.

At a glance

https://store-images.s-microsoft.com/image/apps.36345.0a701b31-3fb3-461f-b1c9-0639ec92d888.6bff0ac2-4531-46eb-a699-b03c8c95f63b.87f75a14-8f5a-44d5-a408-c63b72436fee
https://store-images.s-microsoft.com/image/apps.60301.0a701b31-3fb3-461f-b1c9-0639ec92d888.6bff0ac2-4531-46eb-a699-b03c8c95f63b.7339f405-805a-4ee6-9acc-b534adb72eba
https://store-images.s-microsoft.com/image/apps.51500.0a701b31-3fb3-461f-b1c9-0639ec92d888.6bff0ac2-4531-46eb-a699-b03c8c95f63b.d474e757-4d87-4d84-b229-daa697e2932a
https://store-images.s-microsoft.com/image/apps.61048.0a701b31-3fb3-461f-b1c9-0639ec92d888.6bff0ac2-4531-46eb-a699-b03c8c95f63b.2f64a701-4013-47be-82a8-3ea2f449a6c0
https://store-images.s-microsoft.com/image/apps.19104.0a701b31-3fb3-461f-b1c9-0639ec92d888.6bff0ac2-4531-46eb-a699-b03c8c95f63b.02ba2550-0dc0-47bd-a841-b39bfaaeb6cf