https://store-images.s-microsoft.com/image/apps.57418.472dc6d3-1a39-47cf-be30-b1dbc0d5be1a.257c6f54-be61-4654-9c18-303f11a1a9ec.480f82b9-286d-495d-a4df-e6ecf27d0d47

CareFlow AI Assistant

by System C

Transcribing voice recordings from clinicians to create handovers, referrals and tasks

What is CareFlow AI Assistant?
Integrated within CareFlow EPR to enhance care coordination and collaboration, the AI Assistant can proficiently transcribe voice recordings from clinicians to create handovers, referrals and tasks. SBAR handovers and referrals are automatically generated, with tasks suggested and assigned to the appropriate specialty teams.

This optimisation of patient care pathways reduces the time required for documentation and action tracking, thereby allowing clinicians to dedicate more time to direct patient care.

The combination of fewer resources and increased workloads is placing significant demands on clinical time within healthcare settings. Minimising the time and effort required to capture complex health information is essential for enhancing both efficiency and patient care. As care is provided, numerous actions may be identified, and recording each action can be time-consuming. Therefore, implementing a more seamless process can significantly enhance efficiency and reduce the clinical workload.

Key Functionality
  • The AI assistant, available within CareFlow via mobile devices interprets transcripts and notes from Clinicians.
  • AI helps with the generation of handovers, referrals and tasks for other teams such as blood tests.
  • Clinicians are required to confirm the AI transcription prior to submission to ensure validity. They can accept or reject tasks, and they can edit the SBAR handover/referrals if needed.

Benefits to the Customers
  • Digitising the ED to in-patient referral workflows, supports the ambition to reduce the length of stay within the ED.
  • The use of the AI Assistant enhances the adoption of digital workflows, maximising the return on investment from existing digital benefits.
  • Although SBAR is being used increasingly more, handovers and referrals can still vary in quality and detail. This feature helps ensure consistency in handover and
  • referral documentation.
  • Potential to reduce both the time required to execute and the time spent on EPR activities, including SBAR handovers, task creation, and initiating referral
  • conversations with specialty teams. giving more time to care, less time on admin.
Benefits to the Patients
  • Increased patient safety through more consistent and efficient recording of information.
  • Improved efficiency to facilitate patient flow helps to reduce the length of stay for patients.
  • Enhanced documentation and transparency of information, ensuring that care is tailored to individual needs.


At a glance

https://store-images.s-microsoft.com/image/apps.33560.472dc6d3-1a39-47cf-be30-b1dbc0d5be1a.257c6f54-be61-4654-9c18-303f11a1a9ec.e136cdc7-8fbe-4503-9c34-ce56e7ff54ac