Robotic Process Automation (RPA) is software that mimics the actions of a human user within an application to complete transactions at scale. This technology is driven and designed by business users and governed and controlled by IT. These robots are “digital workers” and execute transactions and work along side their human counterparts.

RPA is trained automation that requires digitized and structured (defined “if”/”then” scenarios) data and you must “train” and tell the software exactly what to do and how to handle transactions. The concept of hyperautomation is an emerging trend and concept that pairs RPA software with enabling technology to handle semi-structured ( defined multiple “if” and multiple “then” scenarios) and unstructured (no defined “if”/”then” scenarios) data sets to expand the amount of work the digital worker can handle. This includes adding OCR, workflow and cognitive knowledge base software and integrating with your RPA based digital worker.

Thusly, RPA enables the mass processing of business rule driven transactions leveraging a 24x7 digital workforce. Hyperautomation goes beyond rules-based transaction processing to enable end to end process automation by including dynamic hand-offs between human and digital works and the ability to handle semi-structured and unstructured data sets.

Sutherland Robility is a licensable RPA platform that natively includes the required technology to enable hyperautomation. The core platform contains 5 modules that are all integrated to create seamless design and development experience.

•SmartSpec: A module that captures business and functional requirements for robot design

•SmartManager: A dashboard driven command center that tracks, schedules and manages data, resources and responsibilities for RPA deployment

•SmartDesigner: The core development module equipped with webpage, Citrix and thick client capabilities including integrated OCR and cognitive capabilities

•SmartRunner: Robot execution module that enables attended automation (robot works along humans) and unattended automation (operate without human touch)

•SmartInteract: The integrated business process management (BPM) module for intelligent workflows and bulk data ingestions

Some common pain points that are addressed by Sutherland Robility include:

•Customers want to automate operations and reduce the need for manual transaction handling

•Customers want to scale operations without scaling headcount

•Customers need to reduce cost and increase productivity

Sutherland Robility™

by Sutherland Global Services Inc