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Voice Chatbot - Revolutionize Customer Service with Microsoft AI-Powered Smart AI Voice Assistant Solutions

by Streebo Inc

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Voice Chatbots for Customer Service: Powered by Microsoft Copilot & Enterprise GPT on Azure

Elevate your customer service with our advanced AI voice chatbot solutions, powered by Microsoft Copilot and Enterprise GPT on Azure. These smart voice assistants transform customer interactions, automate support tasks, and enhance user experiences across various industries.

We offer a robust portfolio of pre-trained employee-facing, customer-facing, and agent-facing bots tailored for different industries. Our voice-based smart bots seamlessly integrate with enterprise legacy systems such as SAP, ServiceNow, Salesforce, Workday, and PeopleSoft. They have context-switching capabilities, thanks to cutting-edge generative AI technology from Open.AI, which allows users to smoothly transition between different topics during conversations. Our customer service Voice AI assistants are designed to offer a highly intuitive experience to customers, regardless of the channel they prefer to interact with. They offer a powerful set of voice capabilities thus making your applications omni-channel and conversational ready. Moreover, voice based Chatbot reduces screen dependency and supports variety of use cases for different domains.

Ideal For: Businesses aiming to transform their customer service with advanced Generative AI technology and prioritize voice support for enhanced user experiences.

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Why Choose Our Voice Chatbots?

Ready-to-deploy Smart Voice Chatbot solutions – Powered by Microsoft AI

Key Features:

  • Advanced Voice Interaction: Our AI-powered voice assistants facilitate natural, intuitive conversations, providing real-time assistance and enhancing user engagement with sophisticated speech recognition and response capabilities.
  • Microsoft Copilot & Enterprise GPT Integration: Harness the power of Microsoft Copilot and Enterprise GPT on Azure, offering superior AI capabilities for intelligent automation and improved productivity.
  • Cognitive AI Capabilities: Utilize self-learning algorithms for personalized interactions and intelligent conversation management, optimizing customer experiences and operational efficiency.
  • Azure Cloud: Benefit from Azure cloud services for secure, scalable, and reliable deployments, ensuring your solutions perform optimally and flexibly.
  • Seamless CRM & ERP Integration: Integrate effortlessly with major CRM and ERP platforms like SAP, Salesforce, ServiceNow, Workday, Zendesk, Freshdesk, HubSpot, and Microsoft Dynamics 365, enabling dynamic, adaptable customer service solutions.
  • Flexible Deployment Options: Opt for cloud or on-premises deployment to meet your specific business infrastructure and security needs.
  • Multi-Platform Support: Deliver consistent, accessible assistance across a range of platforms, such as FB Messenger, Google Chat, WhatsApp, Signal, WeChat, Skype, SMS and even Email. They level up customer engagement on all existing digital properties such as the website and mobile app. They can efficiently handle voice channels such as IVR, Amazon Alexa and Google Home.
  • Information Retrieval: Quickly access and provide accurate information from vast datasets, improving response times and the quality of interactions.
  • Enhanced Interaction Features: Provide multilingual support (38+), secure personal data, automate administrative workflows, and more, prioritizing a rich and secure user experience.

Versatile Applications:
  • Customer Service: Handle inquiries, resolve issues, and provide real-time product information.
  • Sales Support: Offer personalized recommendations and process transactions.
  • HR Tasks: Automate employee inquiries and manage HR processes.
  • Product Support: Assist customers with product-related queries and troubleshooting.
  • Lead Generation: Engage potential customers and collect relevant data.
  • Payment Processing: Securely handle payment transactions through voice commands.
  • Surveying and Feedback: Collect and analyze customer feedback through conversational voice surveys.
  • Account Management: Assist with account-related inquiries and updates.
  • Operations: Streamline various operational tasks across departments.
  • Marketing: Provide information about promotions, campaigns, and events.

Why build when you can buy?
Experience the future of customer service with our Microsoft AI-Powered Smart Voice Chatbot solution.

At a glance

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