Embrace the future of banking communication with state-of-the-art AI chatbot solutions, purpose-built for modern financial institutions. Harnessing the robust capabilities of Microsoft Copilot and Enterprise GPT on Azure, these intelligent platforms redefine customer engagement while streamlining back-office operations. From handling intricate account inquiries to automating complex loan applications, this solution delivers an effortless, secure, and highly scalable banking experience.

Designed to seamlessly integrate across all channels—web, mobile, SMS, email, social media platforms and core banking systems—this sophisticated platform ensures a consistent and personalized customer experience. With the unparalleled reliability of Azure Cloud, your institution is equipped to scale with ease while maintaining the highest levels of security and compliance.

Key Features:

Driven by Microsoft’s Cutting-Edge Technology: Powered by Microsoft Copilot and Enterprise GPT on Azure, this chatbot solution brings precision and speed to every customer interaction—whether it's checking account balances or initiating transfers.
Multimodal Interaction for Enhanced Customer Experience: Deliver voice or chat-based interactions to meet customers on their terms, ensuring a seamless and user-friendly experience across all channels.
Effortless CRM & Backend Integration: Instantly integrated with leading CRM systems like Salesforce, Oracle Financial Services, and SAP, this solution bridges the gap between customer inquiries and your backend systems, offering a truly streamlined banking process.
AI-Powered Intelligence: Employs advanced cognitive AI and natural language processing to interpret and resolve even the most complex banking queries, providing accurate, real-time responses to enhance customer satisfaction.
Efficiency through Automation: Automate routine banking tasks, empowering customers with self-service options while freeing up your team to focus on more critical activities. Efficiency has never been easier.
Omnichannel Presence: Ensure your bank’s presence is felt everywhere, offering seamless communication across mobile apps, web platforms, SMS, Email, social media platforms and voice bots for an always-on, always-accessible customer service.
Pre-Integrated with Major Banking Software: Comes pre-configured to work with platforms like FIS, Finastra, and Temenos, enabling swift integration with existing systems to handle transactions, reporting, and compliance effortlessly.
Streamlined Customer Journeys: Deliver faster service by automating critical tasks like loan approvals, account updates, and payment processing—ensuring customers spend less time waiting and more time banking.
Scalable and Secure on Azure Cloud: Enjoy the full reliability, scalability, and security of Microsoft Azure, ensuring your banking operations remain compliant with regulations while meeting fluctuating demands with ease.
Multilingual Communication: Break language barriers with comprehensive multilingual support, making your banking services accessible to a global audience.
Seamless Transition to Live Agents: Provide the perfect balance between automation and personal touch by integrating smooth handoffs to live agents for more complex requests, ensuring your customers never feel stuck.
Integrated Email Support: Elevate your multichannel strategy with full email support, providing traditional communication options alongside cutting-edge digital solutions.

Why Build When You Can Deploy Instantly?

Avoid lengthy development cycles
Unlock instant access to future-ready banking solutions
Focus on driving core banking operations and customer experience

Banking Chatbot Powered by Microsoft Copilot and GPT

by Streebo Inc