Weaver Peer: Knowledge-Based AI Assistant for Streamlined Employee Support

Are you tired of employees struggling to find answers amidst piles of documentation or constantly bombarding their colleagues with questions? Imagine a solution that eliminates these challenges, saving valuable time and boosting productivity.
Experience the power of Weaver Peer and revolutionize the way your employees access and utilize knowledge within your organization. Streamline operations, boost productivity, and unlock the full potential of your workforce with our cutting-edge AI assistant solution.

Introducing Weaver Peer, a cutting-edge knowledge-based AI assistant designed to transform your company's operations and support your employees in real time. Weaver Peer is a comprehensive AI assistant solution that harnesses your company's knowledge base and overcomes resource limitations.

Key Benefits:

1. For companies: Weaver Peer enables seamless onboarding and training, aligning with corporate policies and procedures. It leverages your company's knowledge base, making it easier and faster for employees to adapt and thrive in their roles.
2. For employees: Weaver Peer empowers employees by providing efficient access to knowledge, reducing time spent on day-to-day operational activities through real-time, knowledge-based answers.

Weaver Peer utilizes aninnovative AI approach to handle vast amounts of documents and questions, delivering accurate answers quickly. It goes beyond general information, facilitating business-specific process automation and knowledge sharing. With Weaver Peer, each employee receives a customized experience based on their role, position in the company hierarchy, and relevant policies. This solution is easy to manage and use. Its unified front-end simplifies document uploading and data preparation through a drag-and-drop feature. By effortlessly integrating with popular communication channels like Microsoft Teams, web chat, WhatsApp, Viber, and more, Weaver Peer engages in natural conversations with employees, offering voice and text-based interactions that deliver human-level engagement and support. At the same time, it employs highly intelligent AI engines from the core ecosystem, serving as the brain of the solution for batch processing, model fine-tuning, question inference, multilingual semantic similarity search, and Generative ML models such as ChatGPT.

Uses cases and scenarios:

• Faster and Easier Onboarding: Streamline the onboarding process for new hires, enabling them to grasp crucial information swiftly.
• Rapid Information Retrieval: Support employees in their day-to-day activities by providing a fast and efficient search mechanism for information.
• First-Line Support Empowerment: Empower employees in the front line of internal user or customer support, equipping them with accurate and timely answers.
• Enhanced Policy and Procedure Compliance: Ensure employees follow corporate procedures and policies, reducing unfamiliarity and resistance through clear and accessible information.
• Simplified Information Management: Streamline the complexity of accumulated information, making it easily accessible and digestible for employees.

Key features:

• Business-Specific Answers: Weaver Peer provides task-specific answers tailored to your company's needs, leveraging both internal knowledge base and external web data.
• Role-Based Customization: Deliver specific answers to each employee based on their role, hierarchy, and predefined rules.
• Intelligent and Versatile: In cases where answers are not available in documentation, Weaver Peer taps into external data sources, utilizing ChatGPT functionality for comprehensive responses.
• Effortless User Experience: Put the power of Artificial Intelligence in the hands of business users. Weaver Peer offers a user-friendly interface for maintaining documentation, managing use scenarios, and preparing data.
• Process Automation: Maximize efficiency and automation by utilizing Weaver Peer to support various business processes through customizable use scenarios.
• Continuous Knowledge Expansion: Keep your knowledge base up to date effortlessly. Weaver Peer allows for quick updates by uploading new documents and updating existing ones through a simple drag-and-drop feature.

Pricing:

Weaver Peer has a monthly subscription per user payment model. Pricing starts at $1.8 and goes up to $4.5 for user/per month depending on the number of users. 3rd party services such as OpenAI, Google Translation Services and Google Dialogflow are paid additionally, depending on number of queries per month and number of pages in documents that are processed. Set up and implementation services are optional, the cost starts from $5000 USD.