Simplifai Email Processing Solution

Using AI, the Email Processing Solution can read and interpret email text, classify emails, extract relevant data & identify customer intentions, evaluate data, and perform various business actions, request missing information from stakeholders, and update information and archive emails in external systems.

With the ability to also identify the intentions of the sender, the Email Processing solution can be configured to perform different actions for different mail categories and types of requests. Through the extraction of key information elements and integration capabilities, full end to end automatic processing of a request can be seamlessly executed. We target up to 90% automation grade. In a similar way, the Email Processing can also read and work with email attachments.

With Email Processing, businesses can process emails within seconds, and send faster, more accurate, automated replies to recipients. Our solution is compliant with data privacy practices like GDPR & ISO to protect customer data. It can read, interpret, & analyze complex, unstructured data or free-text written communication.

The Email Processing solution works in any settings where email volumes are high and/or inquiries are similar in nature. It integrates to commonly used email servers and can be configured to call any external API. The solution is a great value-add to the Microsoft software stack with out of the box integrations to Dynamics, Exchange, and SharePoint. Support for additional languages can be implemented - contact us if your language is not on the list.

The Email Processing solution is part of the larger Simplifai AI Platform allowing companies to easily administrate a portfolio of automation solutions.

Simplifai AS is a Norwegian ISV, headquartered in Oslo, Norway with subsidiaries in Ukraine, Netherlands, Sweden, and India. The company develops solutions to automate business processes with high volumes of natural language communication.

Simplifai's approach to automating business processes through off-the-shelf, easily configurable products reduce both risks and investments normally associated with AI driven automation projects.

Learn more about Simplifai at www.simplifai.ai