Sigma CPQ

Sigma CPQ is the omni-channel quote and order capture application of the Sigma Create-Sell-Deliver Portfolio that defines how your business sells, increasing the speed and accuracy of sales quotes and orders with an immediate effect on sales efficiency, business agility and customer satisfaction.

Pre-integrated with the Sigma Catalog that defines the product, service and resource portfolio, Sigma CPQ ensures consistency across the sales function and across all sales channels. Validated from the moment a quote is formed, Sigma CPQ minimizes costly order fallout and rework – good for the enterprise and the customer too. Sigma CPQ works closely with supporting sales systems and
processes, like Microsoft Dynamics CRM, Salesforce and DocuSign. CSRs, sales people and customers are guided through options which recognize product and service rules and the customer’s existing service context, so incompatible elements are never offered.

True Omni-Channel
Sigma CPQ abstracts products from underlying sales channels, allowing customers and CSRs to move easily between digital, mobile, physical and other channels with a single consistent definition of the product and with minimal management overhead.

Complexity Made Configurable
Sigma Catalog underpins Sigma CPQ to break even sophisticated enterprise propositions down to manageable sub-components and tasks that can be referenced and re-assembled for configuration and quote. Sigma CPQ makes
ordering multi-site VPNs as easy as ordering consumer mobile services.

MACD Covered
It’s one thing to order new services, but moving, adding, changing or deleting services for existing customers brings a whole set of challenges that most CPQ applications can’t handle. Deployed in the cloud or on-premise, Sigma
CPQ covers MACD right from the start for every type of customer, product and channel.

Guided Selling and Dynamic Pricing
Sigma CPQ is tailored precisely to your service provider business. Sales people and CSRs are guided through your sales process, their route dependent on the customer, product and commercial rules and constraints created by your business.

Product and Offer Configuration
Sigma CPQ is tailored precisely to your service provider business. Sales people and CSRs are guided through your sales process, their route dependent on the customer, product and commercial rules and constraints created by your business.

Quote Validation
The final customer quote is validated to confirm that the order will not fail when executed, minimizing the likelihood of costly fails and customer dissatisfaction.

Rules Enforcement and Validation
Sigma CPQ intelligently recognizes rules and status information relevant to the customer – such as existing services and CPE, commercial bundling and cross-selling policy, and other factors which may influence the eligibility of services.