SendQuick Cloud is a systems availability monitoring and notification management platform. It is a versatile platform that enables you to convert emails into SMS, voice, and other supported ready-to-use messaging and collaboration tools. These tools include popular platforms such as Facebook Messenger, Telegram, LINE, Microsoft Teams, and Slack. It can facilitate escalation processes for prompt resolution.

The portal also offers webhook integration capabilities that allow for timely incident alerts triggered by tools from leading public cloud providers such as AWS, Azure, Alibaba, Google, Oracle, and Huawei, all of which can be delivered through the above-mentioned various channels.

Moreover, SendQuick Cloud supports network monitoring of IP-addressable devices, including Ping, Port, and URL checks, ensuring that your systems and networks are operating optimally at all times.

Key features:

The Email Message Filter feature allows you to create custom filter rules, which help you sort through a high volume of email messages and focus on the critical and important ones.
With the IP-addressable Devices’ Ping, Port & URL Checks feature, you can monitor the network availability of devices by performing Ping, Port, and URL checks.
Our Chat & Collaboration Integrations feature provides easy integrations with your preferred chat apps and collaboration tools to receive incident notifications alerts.
Public Cloud Monitoring Integrations enable you to monitor, review, observe, and manage your cloud-based IT infrastructure's operational workflow.
The Alert Notification Configuration feature allows you to configure rules for your alert notifications so that you only receive notifications for critical alerts that matter.
Gain an overview of your operations with the SendQuick Dashboard and generated reports using our Dashboard and Reports feature.
Our Simple Ticketing System is straightforward and requires virtually no configuration.
The Omni-channel On-call Notifications feature allows you to adopt all communication channels, such as phone, SMS, chat/collaboration, and email, to provide on-call notifications.
Stay up to date with our Unlimited Alerts feature, ensuring you receive all critical alerts without any restrictions.

Control:

With our Multi-Level User Access Roles feature, you can apply different roles to users, which will allow you to grant or restrict access based on their level of authority.
Our Roster Management feature enables you to manage your employees' working hours based on the shifts they are in, providing you with better control over the schedules and resources.

Support:

We understand the importance of data retention, and that's why we provide you with 6-months data retention for you to access the data whenever you need it, without worrying about it being deleted.
We offer 24/7 Email and Phone Support, so you can reach out to us whenever you need help or have any questions.
Our Knowledge Base is a comprehensive collection of articles, FAQs, and tutorials that provide you with all the information you need to get started and make the most out of our product.

Getting started:

Create and manage users:
- - Rosters: https://youtu.be/L_JiAlYZbeo
  - Groups: https://youtu.be/oVwPHEuNVFE
  - Users: https://youtu.be/39FV-JSpI6I
Create rules in the following support service categories:
- Email filter: https://youtu.be/CnJP30A7Zgo
- Public cloud providers: https://youtu.be/9Yfw-Q5YI_A
- Network Monitor: https://youtu.be/UBxi03bpv98
Refer to the integration guides between cloud providers and SendQuick Cloud, as well as the opt-in steps to receive alerts via messaging apps, at https://www.sendquickcloud.com/user-and-integration-guide/.
Watch the complete video tutorials at https://www.sendquickcloud.com/video-tutorial/.
Review the FAQs at https://www.sendquickcloud.com/frequently-asked-questions/.

SendQuick Cloud

by SENDQUICK PTE. LTD.