Quantum Whisper connects support (helpdesk) & development teams by integrating line-of-business (LoB) applications.

We provide an integration service that quickly & easily connects applications (cloud or on-premise) to enable teams to enhance communication and sync data.

The most common scenario is the escalation of bugs or issues captured by support that require development resources to fix. By supporting a bidirectional workflow, customers eliminate the “black hole” between support & development teams.

Top Features

Automatically create new development work items from support cases (all objects, native and custom are supported)

Automatically establish bidirectional links between support & development apps

Search & link from support app to exiting development work item

View development details (e.g., status) from support app

Automatic notifications

Much more!

Top Integrations

1. Microsoft Dynamics 365 CRM

2. Salesforce.com

Azure DevOps Integration
JIRA Integration

3. ServiceNow ITSM

Azure DevOps ITSM Integration
JIRA ITSM Integration

4. ServiceNow Case Management

Azure DevOps Case Integration
JIRA Case Integration

Support/Dev Integration Platform & Connector

by Quantum Whisper