https://store-images.s-microsoft.com/image/apps.44106.6da8acb6-6562-4492-9994-47ee51fda312.934be536-0d04-4602-9974-4f139d29c834.b84958cc-a68f-430e-9a25-f2e73a2bc0eb

Preptalk Chatbot

by Centific Global Solutions Inc.

the platform for agents to assess servicing skills, know performance, and needs for training

Learning Requirements

- Platform for human agents/sales people  to assess their customer servicing skills, know their performance, and needs for any further training.
- Onboarding Human Customer Service Agents at the speed of corporate growth.

Learning Methods

- A Digital platform to enhance customer servicing skills in line with organization standards for a unified customer servicing experience
- Digital learning for energizing and engaging the digital generation of human employees in order to reduce the churn rate in Customer Service Organizations.

Learning Trends 

- A platform to learn and assess at your own pace

At a glance

https://store-images.s-microsoft.com/image/apps.7881.6da8acb6-6562-4492-9994-47ee51fda312.934be536-0d04-4602-9974-4f139d29c834.51bcd378-0e0b-4f9e-96c0-d62f606825c7
https://store-images.s-microsoft.com/image/apps.39089.6da8acb6-6562-4492-9994-47ee51fda312.934be536-0d04-4602-9974-4f139d29c834.0008a5cd-a713-45f4-8fc3-d3fe4059cab5