Operator Connect

With NTT DATA and Microsoft Operator Connect it’s simple to add voice to Teams and unlocks several important, instant benefits:

• Leverage our global coverage and support, while enabling a modern calling experience in Teams.

• Simple and quick to deploy: It can take just minutes to connect to your operator and assign phone numbers to users – all from the Teams Admin Center. You do not need to be an expert in voice to deploy calling to Teams and you can be ready to go within a week of selection, from the administration portal.

• Operator-managed infrastructure: PSTN calling services and Session Border Controllers (SBCs) are fully managed, saving on hardware purchase and natively managed.

• Enhanced support and reliability: we provide technical support and shared service level agreements to improve support service, while direct peering powered by Azure creates a 1:1 network connection for enhanced reliability.

We provide different levels of support to meet your requirements. Standard support is included within our Operator Connect pricing. Complementing your own internal teams with our Support Services or delivering a full Managed Collaboration Services, allowing you to fully outsource your environment. We provide full management and proactive monitoring of the application. SLA-driven resolution ensures your teams remain connected and productive