https://store-images.s-microsoft.com/image/apps.63490.f50e6da2-c438-4fed-a957-74f45e9ad4e2.44c3dfc8-e2a1-46a9-9d2b-b6c5f4edb508.b78df181-37e6-437c-b0c2-fd5a824f944a

Leaping AI

by Leaping AI

Voice AI agents for call triaging and full automation of Tier 1 & 2 customer service requests

Leaping AI is providing Gen AI voicebots for fully automating up to 80% of your Tier 1 & Tier 2 customer service phone requests.
The company was founded by ex Microsoft and IBM researchers and is already working with large retail & marketplace companies that previously relied on over 100 agents, such as Hawesko, in Germany and the USA.
Our voicebots are already conducting >100.000 calls a month and we have recently been able to achieve 70-80% automation rate on some use cases.

At a glance

https://store-images.s-microsoft.com/image/apps.48169.f50e6da2-c438-4fed-a957-74f45e9ad4e2.44c3dfc8-e2a1-46a9-9d2b-b6c5f4edb508.94436582-97d2-4ff8-8846-4e9640bcb903
/staticstorage/linux/20250122.2/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.52790.f50e6da2-c438-4fed-a957-74f45e9ad4e2.44c3dfc8-e2a1-46a9-9d2b-b6c5f4edb508.a0cdd3ee-6219-4257-87c2-bae559ae206f
https://store-images.s-microsoft.com/image/apps.21989.f50e6da2-c438-4fed-a957-74f45e9ad4e2.44c3dfc8-e2a1-46a9-9d2b-b6c5f4edb508.182c31eb-91e6-40b7-8ab1-9ff5f433a91c
https://store-images.s-microsoft.com/image/apps.57688.f50e6da2-c438-4fed-a957-74f45e9ad4e2.44c3dfc8-e2a1-46a9-9d2b-b6c5f4edb508.8e8a26cb-574b-4eb1-8079-808573baed15