https://store-images.s-microsoft.com/image/apps.33078.a976e5b6-e447-4635-aac6-b03284c48734.8a12949f-3c3d-4e2e-b297-8f339cefdbcf.5919dd22-a9df-424e-916d-383f82a8e6a4

Search AI

by Kore.ai, Inc.

Search AI brings the power of Retrieval Augmented Generation and Generative AI

Building and scaling intelligent search capabilities is simplified through Search AI. With a user-friendly interface and the power of Generative AI, Search AI enables users to design, build, train, test, deploy, and manage AI-powered search solutions, streamlining the process of delivering relevant and contextual Search Results and Answers

Features Include:
  1. Omni-channel customer interactions with support for 40+ digital channels, built-in Voice Gateway, and support for third-party IVR systems.
  2. Content ingestion from a wide range of sources with option to sync data periodically
  3. Prebuilt integrations with popular content management tools to easily make data searchable
  4. Advanced RAG capabilities for Generative Answers
  5. Multilingual capability
  6. GenAI-powered interactions to provide human-like conversation experiences for your customers and employees
  7. Prebuilt integrations with popular commercial models like OpenAI and Azure; Support for Commercial LLM integration (BYO)
  8. Fine-tuned proprietary models (XO-GPT Models) for common use cases like vector generation and answer generation
  9. Full control over the extraction and chunking process through a no-code interface giving full visibility into the system
  10. Advanced hybrid search algorithm to improve retrieval accuracy
  11. Advanced framework to fine tune retrieval and improve accuracy using Business Rules
  12. Full lifecycle management tools to test, debug, deploy, and monitor the virtual assistants.

At a glance

https://store-images.s-microsoft.com/image/apps.62783.a976e5b6-e447-4635-aac6-b03284c48734.8a12949f-3c3d-4e2e-b297-8f339cefdbcf.b04fc0e6-d647-4eaa-917d-9903a316cb55