A location-based services mobile application, integrated with Microsoft SQL server for data storage and retrieval, in addition to, IIS for content serving. Dedicated specifically for the hospitality sector where guests are well informed of hotel services, facilities, event & promotions. Its main aim is to help hoteliers’ close communication gaps between them and their guests, create an outstanding customer experience, and gain ROI. It comes equipped with a back-end for administration and reports and analytics.

Why MagiX Concierge?

To impress every guest on every visit.

Indoor navigation assistance
Solution reformation
Customer behavior analytics and heat map
Identity management & location tracking
Marketing content delivery
WiFi capitalization of the entire infrastructure
Customer engagement and 2-way communication
Integration into the business PMS and social media

Improved Guest Experience

Guests drive their own experience through their devices
Increased engagement through social media & in-venue connections
Full awareness of and ability to engage on-demand services

Positive Financial Impact

Reduce operating expenses and preserve legacy investments
Location-aware advertising, and monetized services
Innovative revenue streams, up-selling & cross-selling capabilities

Enhanced Business Processes

Efficient use of staff
Delivers actionable analytics that support smarter, faster business decision making
Offers back-office functionality that streamlines routine administrative tasks

Why MagiX Concierge?

To impress every guest on every visit.

Improved Guest Experience

Positive Financial Impact

Enhanced Business Processes

MagiX Concierge

by Middle East Network Solutions - IPMagiX