Digital Engagement Platform (DEP), earlier called as CBX-R, is the most comprehensive Open Finance enabled digital banking platform for financial institutions.

The platform comes with the best of both worlds -

Comprehensive user journeys that elevate the lifestyle of the bank’s Retail, SME and Corporate customers by providing contextual experience across their lifecycle (acquisition, engagement and retention)
Ability to adapt existing experiences or build new ones from scratch in a no-code manner. That’s not it, with DEP, you can drive value across your organization with real-time dashboards, optimised processes and more. Available on Cloud-native Banking-as-a-Service (BaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) models, DEP lets you choose the right deployment model for your business.

Digital Engagement Platform comes with the most 675+ Front-end journeys, 26 Domain Packs (across onboarding, lending, cards, payments, PFM, e-commerce marketplace, ESG etc), 350+ Open APIs and Events, Workflows and more. This gives banks a jumpstart to launching an amazing banking experience. Banks can further choose to adapt each experience with a drag and drop or build a completely new experience from scratch without any coding requirement.

DEP For Retail Banks:

Our platform offers comprehensive experiences that are seamlessly stitched across the entire customer lifecycle - from acquisition to retention to engagement while giving you complete flexibility to build new engagement. With DEP’s persona-based UI/UX, we ensure that every customer enjoys a personalized and intuitive interface, making banking not just accessible but also enjoyable.

DEP for SME Banks:

Digital Engagement Platform (DEP) designed specifically for SME banks empowers banks with comprehensive digital solutions that will transform the way SMEs onboard, manage their portfolios, monitor payments, and engage in trade finance.

iGCB Digital Engagement Platform

by Intellect Design Arena