InQueue

Managing social distancing compliance within public spaces presents unique challenges. 

AgileGov’s InQueue provides a flexible tool for staff to manage the physical movement of patrons into and within the facility. It consists of three major components:

• Virtual queues,

• Patron Roster

• Text message notifications

Patron Roster
The roster provides the list of patrons scheduled for that day, sourced via integration with the case management system. Walk-in patrons and their desired service point destination are added to the roster as they arrive by staff equipped with mobile devices – tablets or mobile phones.

Text Message Notifications
Upon checking in, the patron’s presence is recorded in InQueue and he or she immediately receives a customizable text message confirmation.