Sales CRM

Nafhaa CRM's sales CRM features help businesses track leads, manage opportunities, and close deals. These features include:

• Lead management: Nafhaa CRM allows businesses to track leads from the moment they are generated to the moment they are converted into customers.

• Opportunity management: Nafhaa CRM helps businesses track opportunities through the sales pipeline, from the initial qualification to the final close.

• Deal management: Nafhaa CRM provides a centralized repository for all deal-related information, including contact information, notes, and documents.

• Sales forecasting: Nafhaa CRM helps businesses forecast sales by providing insights into historical sales data and current trends.

• Quotation management: Nafhaa CRM allows businesses to create and track quotations.

Service CRM

Nafhaa CRM's service CRM features help businesses manage customer service interactions. These features include:

• Ticket management: Nafhaa CRM allows businesses to track customer service tickets from the moment they are created to the moment they are resolved.

• Knowledge base: Nafhaa CRM provides a knowledge base where businesses can store frequently asked questions and answers.

• Self-service portal: Nafhaa CRM provides a self-service portal where customers can view their account information and submit service requests.

Nafhaa CRM

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