HCL Aftermarket Cloud Digital Catalog (Private Offer Only)
by HCL Software
Simplify the parts buying experience with Digital Catalog on Azure
HCL Aftermarket Cloud Digital Catalog is a specialty application that simplifies parts buying experience in diverse asset-centric industries by integrating your products with technical content.
Enable your aftermarket ecosystem with a one-stop shop for entire aftermarket documentation and accurate parts information, enabling you to order the right parts the first time.
THIS MICROSOFT AZURE MARKETPLACE LISTING FOR HCL AFTERMARKET CLOUD DIGITAL CATALOG IS FOR INFORMATION PURPOSES ONLY. IT DOES NOT CONSTITUTE AN OFFER TO SELL, OR SOLICITATION TO PURCHASE HCL AFTERMARKET CLOUD. YOU/BUYER WILL NOT HAVE ANY RIGHTS TO ACCESS AND USE HCL AFTERMARKET CLOUD, UNLESS HCLSOFTWARE ISSUES A PRIVATE OFFER TO YOU/BUYER VIA THE MICROSOFT AZURE MARKETPLACE AND YOU/BUYER ACCEPT SUCH PRIVATE OFFER, MAKE THE APPLICABLE PAYMENTS, AND ACCEPT THE EULA PROVIDED BY HCLSOFTWARE ALONG WITH THE PRIVATE OFFER. WHEN YOU CLICK ON THE "Get it Now" BUTTON, AND CONSENT TO SHARE YOUR CONTACT INFORMATION, HCLSOFTWARE WILL CONTACT YOU.
By streamlining the technical publishing and parts purchasing process with a dynamic and user-friendly digital catalog software, aftermarket organizations can enhance operational efficiency, minimize downtimes and elevate customer satisfaction.
Key Capabilities:
● Efficient Component Discovery and Parts Purchase
o Quick searchability for the right parts in our catalog based on the model, orders or serial number.
o Collaborate easily with your parts purchasing group with a best-in-class product configurator, personalized notes, configurable display, in-app request handling and much more.
● Single Source of Service Knowledge Sharing
o Consolidate the entire service knowledge of your products in one place, which can include warranty-related documents, electrical diagrams, hydraulics, campaigns, replacement parts, recommended/upsell parts, alternate parts, assembly details from top level to lowest part with stock visibility, pricing, maintenance procedures and customer-facing documents.
● Make It Your Own Branded Experience
o Completely customize the catalog navigation, views, active carts, landing page and much more to your corporate branding without having to pull in IT or tool owners.
o Digital Catalog can be offered as a dealer portal, customer portal, or even as a public access platform with limited product and pricing information.
● Connect with Your Existing Systems
o Integrate to work order, ecommerce portal, inventory management and order portal
o By integrating with the dealer management system (DMS), you can aid your dealerships in monitoring parts usage, log requests and gain insights into slow-moving inventory
o Seamlessly reorder, request for quote and checkout buyers with complete build record and ordering option accurate to the user’s perspective
● Part Authoring Automation
o Single application to effortlessly create, publish and update catalogs with E-BoM and M-BoM auto-importing capability with version control.
o Use OCR-detected hotspots, auto-checks and controls to accurately author catalogs.
o Quickly make bulk updates by associating multiple document types to the right asset within seconds.
o Instantly show changes made in the catalog to users with easy release management and viewed analytics.
Key business benefits delivered by this transactable offer:
· Scalable and Profitable on Azure: Optimize your Azure consumption commitment that easily scales up/down using Azure Autoscaling
· Accelerated Deployment: Get started in just a few weeks with a modular SaaS-based digital catalog software available to your aftermarket ecosystem
· Proven Operational Efficiency: Over 60,000 users already use this self-service tool and were onboarded without any training.
Key results delivered every day:
· 4x
Increase in online spare parts orders
· 80% Time saved in placing parts orders
· 30% Reduction in incorrect orders
· 90% Reduction in parts-related support inquiry calls
