Co-Browsing and Co-Editing (COBE) solution facilitates efficient client servicing and business operations. No installation required, speeding up end-to-end business processes by working and editing together on browser anytime and anywhere. Options to enable COBE on your applications just with plugin and choices of cloud hosting, on-premises hosting or by subscriptions available.

Conveniently co-browse on mobile or desktop devices
Interactive functionalities support co-editing
Flexible enablement on your applications

1. Accelerate Business Process — Boost Team Productivity

Co-browsing across locations resolves issues faster
Co-editing simultaneously increases efficiency
Industry compliance secures collaboration

2. Onboard Customer Faster — Drive Customer Success

Seamless experience with video/voice/messaging
Real-time customer engagement
Reduce Costs of Touch Points

3. Quick Time-to-Market — Edge Out the Competition

No pre-installation required
No application revamp needed
Quick enablement

Improving Service Metrics and Business Opportunities

Faster resolution of customer issues and drive customer experience
Improve first contact resolution rate (FCR) and increase conversion rate
Reduce operational costs and drive profitability

GTI + Full-stack Solutions on Microsoft Azure

Digitalize end-to-end business processes and customer services in security-proven environment
Increase service agility with SLA commitments
Provide real time assistance across the customer journey from lead generation, deal-closing to support services

An offer to get you started

A cloud-based collaborative solution to boost business success
A one-stop solution featuring co-browsing, co-editing, and security compliance
No pre-installation, quick enablement with application plugin or by subscription
Drive end-to-end business process productivity and conversion rate

Collaborative Service Digitalization

by Global Technology Integrator Ltd.