Wizu Prism

Wizu Prism is an AI-native customer experience analytics platform that transforms unstructured feedback into actionable insights. By leveraging advanced AI technology, it automatically analyzes customer feedback to identify themes, sentiments, and priorities across your customer journey.

Designed for CX managers and insights teams, Wizu Prism helps professionals who are overwhelmed by large volumes of customer feedback and need to quickly identify priorities for improvement. Whether you're analyzing NPS responses, survey feedback, or customer comments, Wizu Prism provides clear, evidence-based recommendations that help you focus your CX investments where they matter most.

Our platform addresses the fundamental challenge facing CX teams today: making sense of vast amounts of unstructured feedback data. Instead of spending hours manually categorizing comments or struggling with basic text analytics tools, Wizu Prism automatically delivers a comprehensive analysis through multiple analytical lenses, helping you understand not just what customers are saying, but why it matters and what actions you should take.

Key capabilities:

- Autonomous AI analysis of customer feedback

- Multi-lens insights for comprehensive understanding

- Evidence-based recommendations with confidence scoring

- Seamless Microsoft ecosystem integration

- API-first design for easy workflow integration

Start transforming your customer feedback into actionable insights today with Wizu Prism.