Intelligent Collections Management

ICM is a comprehensive Order-to-Cash (O2C) solution that addresses inefficiencies in credit management, invoicing, collections, and deductions using predictive insights and agentic AI to automate operational tasks.

CFOs often face challenges such as high days sales outstanding, fragmented credit and invoice management, revenue leakage from deductions, operational bottlenecks, and a lack of predictive insights. For Fortune 500 companies with $10B+ in revenue, improving collections and deductions can unlock $100M–$500M in free cash flow. Intelligent Collection Management (ICM) is a comprehensive Order-to-Cash (O2C) solution that addresses inefficiencies in credit management, invoicing, collections, and deductions using predictive insights and agentic AI to automate operational tasks.

Azure Services:

• Azure Web App Service: Fully managed platform with auto-scaling, high availability, multi-language support, and integrated DevOps for seamless CI/CD.
• Azure Storage - Blob Storage: Scalable, durable, and cost-effective storage with geo-replication and flexible pricing tiers

• Azure Databricks: High-performance, collaborative analytics workspace optimized for big data and machine learning with deep Azure integration

• Azure AD: Centralized identity management with multi-factor authentication, conditional access, and single sign-on for secure access

• Azure Data Factory: End-to-end data integration with scalable ETL workflows, customizable pipelines, and cross-cloud data movement

• Azure Storage - Data Lake: Massive-scale storage with real-time analytics capabilities and pay-as-you-go pricing for cost efficiency

• Azure SQL for PostgreSQL: Fully managed database with automatic backups, scalability, high performance, and enterprise-grade security

• Azure Key Vault: Secure centralized secrets management with fine-grained access control and seamless Azure service integration

• Azure Monitoring: Real-time insights, custom alerts, and comprehensive metrics tracking across applications and Azure resources

• Azure Log Analytics: Centralized log management with powerful querying, proactive alerts, and detailed telemetry data analysis

• Azure Application Insights: Real-time application monitoring with automatic issue detection and deep telemetry insights

• Azure Network Watcher: Real-time network monitoring, built-in troubleshooting tools, and comprehensive visibility into traffic patterns