Smaartbrand taps the customer voice from multiple channels (eCommerce, social media, vlogs, blogs, etc.) in varied formats (Audio, text, images, videos) to extract actionable insights so that brands can leverage the same and enhance the product offerings and customer experience. It is being used by marquee brands like Samsung, Mars, and Lenovo.

The benefits are captured below.

Collecting Real-Time customer voice from multiple sources
Provides qualitative & quantitative Insights to improve your sales
Provide Competitive Product/Brand Analysis for actionable insights
Provide customer insights to enhance the customer experience
Brand/Product Recommendations to customers using the AI/ML models

SMAARTBRAND

by Enixta Innovations Private Limited