Many businesses and agencies record telephone traffic due to compliance regulations, record keeping requirements, or for analysis of customer service effectiveness. But many major recording platforms (including NICE and Verint) store the audio in a proprietary format (NMF files, TAR files).

XPORT247 provides a mechanism to convert your voice recordings into an open format for the purpose of subsequent legal eDiscovery, speech analytics, transcription, migration, or any service that requires recordings to be in an open format. XPORT247 provides an online portal for file upload and conversion, can can support automated conversion via a RESTful API.

XOVOX has been specializing in giving our clients access to their voice data for over 20 years. Past clients include insurance companies, financial institutions, healthcare organizations, governments, law enforcement, call centers, and more.

Contact us for a demo today.

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by XOVOX