https://store-images.s-microsoft.com/image/apps.36964.cfaa290d-8549-45df-8b11-18e379653ce5.fc5b3871-55fa-4753-b77e-005d56224b88.9052d3b2-b00a-451f-bb88-ddf1bde40135
Compliance Call Recordiing
by Comunycarse
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Securely capture and analyze conversations, to mitigate compliance risk
Recordia® is a software platform that enables secure recording and safekeeping of interactions to comply with regulatory requirements.
FEATURES
- Automatic recording.
- Search and instant replay of conversations within our intuitive interface.
- Capture call recordings from a variety of sources, including browsers, mobile devices, PBXs, hosted voice applications and other legacy recording devices.
- Manages recordings in a secure permission-based environment and complies with international data protection standards.
- It allows the complete reconstruction or elimination of communications in case they are required by court or audit.
- Customizable safekeeping of recordings adapted to different international standards
- Integrates with the most requested telephony and PBX solutions in the market.
Seize the potential of the Call Recording with Recordia® AI Technology
We record and analyze data to detect critical compliance issues.
- Integrated yet fully customizable policies to comply with all financial regulatory requirements, such as MiFID II.
- Automated detection of sensitive data for the protection of confidential information, such as credit card data.
- Automated call categorization for compliance control on the interactions that need it.
- Automatic alerts in case of compliance violations.
- Customizable dashboards that provide reports on critical KPIs.
At a glance
https://store-images.s-microsoft.com/image/apps.30045.cfaa290d-8549-45df-8b11-18e379653ce5.fc5b3871-55fa-4753-b77e-005d56224b88.8658061e-43d5-4b07-add4-e96fe7a7e517
https://store-images.s-microsoft.com/image/apps.25399.cfaa290d-8549-45df-8b11-18e379653ce5.fc5b3871-55fa-4753-b77e-005d56224b88.02a6d20a-dd02-487b-81e3-073fe99a5d08
https://store-images.s-microsoft.com/image/apps.3717.cfaa290d-8549-45df-8b11-18e379653ce5.fc5b3871-55fa-4753-b77e-005d56224b88.fad9b156-4b4d-494e-98d7-02241d78f885
https://store-images.s-microsoft.com/image/apps.20499.cfaa290d-8549-45df-8b11-18e379653ce5.fc5b3871-55fa-4753-b77e-005d56224b88.13fe0a48-7751-480e-b017-3847f053e2b2