As businesses adopt a more hybrid working model, your organization can work, collaborate and thrive together more than ever before - but only if you know how effectively your teams and remote workers are using your Teams platform.

Clobba is our core reporting, dashboards and analytics module for Microsoft Teams. The easy-to-use suite of monitoring and analytical tools provides powerful insights into user-adoption trends, call quality, employee productivity, call costs and much more. Clobba helps you turn your MS Teams platform into a powerful environment for joined-up business-building:

Historical user defined dashboards
Cradle to grave reporting allowing analysis of multi-leg calls
CQ and AA overview page
Monitor Callbacks
Historical gamification through thresholds applied to wallboards
Pro-active alerts when user defined thresholds have been hit
Role based access restricting use at feature and OU level
Deployed from the Code Cloud or in customer environment
Automated reports and AD Synchronization
Call details retained for a user defined period
User driven – apply filters, sorting and grouping to ensure relevance of information

Examples of how Clobba assists multiple industries:

Education: Visibility of Teams use to ensure a level of continuity and engagement for students
Healthcare: Understanding remote consultation success and peer-to-peer collaboration work
Government: Team continuity, accessible communication and hybrid working management tools
Enterprise: Productivity and collaboration visibility for the ever-evolving hybrid workspace
Finance: Collate multiple data sources into a single application for clear and concise reporting

The following are additional modules that can be added alongside Clobba for enhanced functionality and features:

Clobba Real Time - Real-time wallboards and trend analytics for Microsoft Teams enabling users to manage queues, improve response times, and maximize productivity
Clobba Range Manager - DID range, number and extension management and provisioning solution, your single pane of glass for all number-management tasks
Clobba Queue Manager - allows full configuration of Microsoft Teams Call Queues and Auto Attendants without the requirement of a Teams administrator role

We also have two further modules that work as either stand-alone pieces of software or can also be included within the main Clobba suite of products:

Clobba License Adoption - get clear and concise visibility of Microsoft license distribution, adoption, usage and costs within your organization
Clobba Voice Recorder - easy to use and cost-effective call recording for Microsoft Teams, our simple, compliant and affordable voice recording solution

Private offers
For private offers or custom pricing, please do get in touch with us at marketplace@codesoftware.net

About Code

Code was formed in 2013 by three experts in call reporting and analytics. They identified the need at the time for a new solution which would be designed and developed from day one with consideration for the more complex reporting requirements of Unified Communications platforms.

Delivered from the cloud, our easy to use suite of monitoring and analytical tools provides powerful insights into user-adoption trends, call quality, employee productivity, call costs and much much more. Clobba helps you turn your Teams platform into a powerful environment for joined-up business-building.

Clobba cuts through the fog that cloaks Unified Communication and Collaboration activity. Now you really can see who is doing what, where, and when – and how effectively they’re doing it. Clobba is your own fully customisable window on an organization that could easily become the most efficient and collaborative in your sector. Clobba can save you money, increase your productivity and improve customer satisfaction levels.

The supporting documents below will give you an at-a-glance or detailed overview of Clobba and the additional modules, as well as our website where you can also obtain further information.

Clobba - One tool for MS Teams & M365 analytics

by CODE SOFTWARE U K LTD