ChocoCRM provided end-to-end all-around solutions for Sales and Marketing needs.

We specialized in CRM / Loyalty and Marketing Technology and Services. With our proven experience combined with Customer Data Platform (CDP) technology, we help businesses/brands connect with their customers better with data and our personalization tools in the ever-changing consumers' behaviors as follows;

1. Connect with Customers via Marketing Tools while Building a Strong Customer Database

2. Learning from Customers’ Data and Optimize Your Business Strategy and Marketing Budget

3. Create Brand Loyalty and Lasting Relationship with Customers

We Provide the most advanced CRM and CDP platform through our main 3 services which are CRM Platform, Customer Data Platform (CDP), and Media & Communication.

Our services by CRM platform are creating CRM membership, CRM Campaign, CRM Gamification, and availability to sync data from your ERP, POS, E-Commerce, Mobile Application, Etc.

Moreover, our Customer Data Platform provides a single platform for clients’ marketers/ executives to be able to understand overall business pictures, able to build their own customer data segments to targets, build customer 360-degree profiles and handles personalized marketing activities with PDPA compliances.

The platform also provides an understanding of customers’ behaviors in website/ mobile application/ web application for the brands to understand the customers’ journey and customers’ engagement in each channels. We also help answering the questions of all executives' questions of ROIs in all campaigns whether it be on SMS, LINE Official Accounts, E-Mail Direct Marketing and also connecting to Facebook and Instagram

The most advanced and highlighted feature is the Marketing Automation Builders (MKA Builders) which would help transform all manual marketing activities into personalized and automated since the customers in the stage of anonymous to new customers to champions. All journey could be tailored by customers’ demographics, purchasing patterns, likes/ dislikes, as well as all of their online behaviors.

ChocoCRM

by ChocoCard Enterprise Co., Ltd.