Cetus Digital Translator

Are you tired of the expense, inconvenience, disruption, and poor user experience of using a human translation service with your contact center? We have created a revolutionary AI based digital product just for you.

The Cetus Digital private translation service is a state-of-the-art AI based telephony service that achieves a higher accuracy rate than the competition through a process of fine tuning the underlying Generative AI model by making it highly aware of the nature and subject matter of the anticipated dialog. It’s as easy to use as a conference call, simply dial a dedicated phone number to have a virtual translator join your call. The conversation will only be recorded and retained if you elect to, highly protected and only retrievable by your company. For highly confidential conversations like those in healthcare, this product can be set to auto-delete conversations.

And finally, this product is future proof. As AI models advance and improve, new models will be seamlessly swapped out behind the scenes without any disruption to your contact center services.