E-Commerce Watch, one stop Platform as a Service (PaaS) for benchmarking E-Commerce services & providers, tracking customer reviews, sentiments, pain and delights, pricing and competition in the Online/Digital/E-Commerce Space.

Identify brand rating against the competitors on similar category - Pricing, Quality, Sales, Support, Appearance etc.
Seamless Tracking on E-Commerce/Digital Channels
Continuous Tracking of Customer Ratings, NPS, Pricing of own brands
Understand customer reviews from Natural Languages - English, Spanish, German etc.
Distinguish customer pain points and topics of complaints, compliments.
Real-time alert about unhappy customers to management and their concerns.

Benefits:

Customizable Business Intelligence Layer imparts actionable real-time insights that takes up E-commerce as a Digital Consultant.

Flexible Integration as E-Commerce watch Integrate with most of E- commerce Channels (Twitter, Amazon, Alibaba, Best Buy, Noon.com, Flipkart, Target).

E-Commerce Watch

by CATALYTICS DATUM PRIVATE LIMITED