SynapzeLX creates a holistic experience with your brand by communicating personalized offers, rewards, and other content to each customer via mobile, web, email, direct mail, and more. The platform powers your brand to deliver the right message, at the right time, through the right channel—the key to loyalty success.

Campaign Manager Self-serve tools allow you to plan, test, and execute targeted marketing campaigns and omni-channel workflows.
Lifecycle & Communication Engine Increase customer engagement by communicating the right message, at the right time, through the right channel—email, SMS, mobile app, mobile wallet, web, and social.
Website & Content Manager Rapidly deploy a fully customized program website and e-commerce integration with market-leading technology and content management capabilities centered on user experience.
Real-Time Loyalty Decision Engine Allows for complex, real-time processing and decisioning against a variety of data sources (monetary and non-monetary) to deliver relevant and timely messaging, promotions, offers, and rewards.
Data Integration Gateway Our API suite enables easy integration into your ecosystem with the ability to consume and normalize data from multiple external sources, and pass back data to sources in the manner they can consume.
Customer Service Manager Allows customer service teams to fully support the program based on user permissions with features such as customer search, update customer profile, track touchpoints and calls, support order and offer inquiries, and more.

Bond Synapze LX Platform

by Bond Brand Loyalty