Service is the most important building block for customer loyalty. Technical service teams need to be increasingly mobile and digital in order to be more efficient and provide high quality service. The challenge is to balance increasing customer demands and growing complexity. The POLUMANA® Field Service App takes your technical customer service to the next level. The native field service app bundles all functions in one application. Service orders can thus be processed faster and more efficiently.

Above all, the POLUMANA® Field Service App is completely offline-capable. You no longer have to wait for a cellular connection or demand for WLAN. The app is a cloud-based, offline-capable mobile solution for automating and accelerating service processes. The integrated dispatch app also optamizes the assignment of orders, facilitates route planning, enables real-time tracking and provides comprehensive data and analysis. It also matches service staff to work requirements, thereby increasing customer satisfaction. Experience productivity gains in customer service first-hand and secure a box seat at the pulse of the digital age.

Key features

Digital spare parts catalogue
Mobile CRM
Order Entry
Mobile Itinerary Planning
Assignment of tasks to mobile teams
Automated planning of service appointments, taking into account qualifications, driving times and daily working hours
Simple manual task assignment via a user-friendly drag-and-drop interface
Synchronization of order and employee data between source and target system for resource planning

Key benefits

Tried and tested
For every operating system
Multi-client capability
Rapid return on investment
Measurable efficiency gains
Higher turnover per order
Available offline

About the BLUE-ZONE GmbH

BLUE-ZONE GmbH, your partner for business optimization! We offer customised solutions and services to sustainably increase your success. Regardless of your industry or company size, we support you in connecting your data, systems and things - and thus ensure an unhindered flow of data, processes and work.All in all, we make it easier for employees to carry out their day-to-day work by providing them with the information they really need at any given time. Our experienced team of experts works closely with you to understand your individual goals and develop a customised solution. Visit our website for detailled information.

Try the POLUMANA® Field Service App now

Click Get it now in the top! Future-proof yourself with our digital mobile app. Download the demo version of the POLUMANA® Field Service App and experience the power of digital sales work! Or use this subscription to purchase the commercial version of our App.

POLUMANA® Field Service App

by blue-zone GmbH