Ingentive specialises in maximising the potential of Microsoft Power Virtual Agents, enabling businesses to create intelligent chatbots to automate customer interactions. Our service empowers users to leverage Power Virtual Agents for enhanced customer service and engagement.

Service features:

Chatbot Creation: Build intelligent chatbots using Power Virtual Agents.
Conversation Design: Design conversational flows for effective user interaction.
Integration: Seamlessly integrate chatbots with various platforms and services.
AI Capabilities: Leverage AI for natural language understanding and responses.
Multi-Channel Support: Deploy chatbots across multiple communication channels.
Analytics and Insights: Gain insights into chatbot performance with analytics.
Customisation: Tailor chatbots to specific business needs and branding.
Continuous Improvement: Iteratively improve chatbots based on analytics and feedback.

Service benefits:

Enhanced Customer Service: Automate customer interactions for improved service.
Increased Efficiency: Streamline processes with chatbot automation.
Improved Engagement: Enhance user engagement through conversational interfaces.
Cost Savings: Reduce operational costs with automated customer support.
Scalability: Scale chatbot solutions to meet growing customer demands.
Real-Time Insights: Gain actionable insights into customer interactions.
Brand Consistency: Maintain brand consistency across customer interactions.
Agile Development: Quickly adapt chatbots to changing business requirements.

We assist organisations in planning their implementation of cloud hosting or software services by providing comprehensive guidance and support throughout the process. Our approach includes the following steps:

Initial Assessment: conduct a thorough assessment of the buyer's requirements, goals, and existing infrastructure to tailor our recommendations accordingly.
Solution Design: Based on the assessment, collaborate with the buyer to design a customised solution that aligns with their objectives, selecting the appropriate cloud hosting or software services and outlining the implementation roadmap.
Technical Consultation: Our team of experts offers technical consultation to address any questions or concerns, providing guidance on best practices, security considerations, and integration requirements.
Deployment Planning: Working closely with the buyer to develop a detailed deployment plan that outlines necessary steps, timelines, and responsibilities, considering factors such as data migration, user training, and testing procedures.
Training and Support: a comprehensive training sessions to educate users on effective use of the services. Additionally, our support team provides ongoing assistance and troubleshooting post-deployment.
Monitoring and Optimisation: We continue to monitor performance and usage, proactively identifying areas for improvement and providing recommendations for optimisation.

Ingentive offers specialised migration services to transition organisations to Microsoft Azure seamlessly integrating with Microsoft Power Virtual Agents. This ensures a smooth transition and optimised utilisation of Power Virtual Agents. The migration process starts with a comprehensive assessment of your current infrastructure and data landscape. We analyse areas where Power Virtual Agents can enhance customer interactions and automate tasks.

Using advanced migration tools, we examine existing workflows, data sources, and applications. This allows us to develop tailored migration strategies ensuring compatibility and efficiency. Throughout the migration, our team collaborates closely with yours to address challenges.

We refine workflows, resolve compatibility issues, and provide technical assistance for a seamless transition.

Additionally, we provide comprehensive training to empower your staff in utilising Power Virtual Agents effectively. This hands-on approach equips your team with skills to drive digital transformation

Ingentive Power Virtual Agents

by Ingentive Limited