https://store-images.s-microsoft.com/image/apps.18412.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.d133b63e-1419-462a-abd9-e8003cb271ea.png

Teams4IT

by Skillbase

(18 ratings)

A single access HUB for IT support and knowledge.

The Teams4IT application offers your employees a unique access hub to IT support and knowledge. Through the Teams4IT application, the employee enjoys three functionalities directly from his Microsoft Teams interface:

- Search into knowledge bases

- Access their current support tickets

- Contact the support

The company can configure three redirection links:

- Access the ITSM portal to create an incident

- Access the ITSM portal to create a request

- Schedule a callback request from the support

The Teams4IT app connects via API to different tools / knowledge bases.

In order to use this app, your organization need to have an active “Teams4IT” account.

If you want to use this app, please send a mail to contact@wats.ai to get a ”Teams4IT” account.

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance

https://store-images.s-microsoft.com/image/apps.34019.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.4954377e-58e8-4891-b273-fa57d1f05de9.png
https://store-images.s-microsoft.com/image/apps.3184.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.46cceaea-d916-468c-91ad-be50bee5a367.png