Wats for Microsoft Teams
by Skillbase
Knowledge Sharing Application
With Wats app on Microsoft Teams, each employee will have native access to her/his entire Microsoft 365 environment in one click. Connect your business software in the API library and free your teams to improve efficiency and collaboration!
Who benefits from Knowledge Sharing?
Your Company:
- Boost innovation by encouraging sharing among your team members
- Increase employee productivity by giving them quick access to the information they need
- Identify your organization's experts by unlocking their knowledge
Your Teams:
- 65% gain in information search
- Liberate Knowledge to unlock and mobilize your workforce skill base
- Innovation is key. Learn from past experiences and capitalize on shared knowledge to foster collective intelligence
Single point of access to information
Our multi-platform search engine allows everyone to easily access the information they need to work fast.
Thanks to its simplified keyword search your teams will no longer waste time identifying the right expert or the right Microsoft Teams team.
Knowledge capitalization / Knowledge Management
Capture and keep track of your projects/best practices to improve your organization's profitability and foster innovation.
When the information does not exist, the employee can ask a question in one click and it will be automatically distributed to the right Microsoft Teams team. The answer(s) given to the employee will then be automatically capitalized in order to be accessible to all.
Manage sources connected and where questions go
Select in one click what databases will be retrieved by the search tool. Select the tool you want, click connect and it's live.
Optimize the orientation of your teams: define the keywords you wish to address to a specific team: all future questions containing the keyword(s) will be posted to the selected team.
Follow the impact of the tool: who are the contributors involved, what are the main issues of my teams, the preferred topics...
Technological / functional integrations
Wats interfaces with your tools: Sharepoint, Microsoft 365, and your dedicated softwares : CRM, ERP, ITSM, LMS, HRIS, CSR...
Regularly, we add new integrations with tools and third-party systems.
App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
