Simplesat provides a flexible and user-friendly solution to manage customer feedback directly within Microsoft Teams. Designed for businesses of all sizes, the app allows teams to gather actionable insights through branded CSAT, CES, NPS, and 5-star rating surveys. These surveys are fully customizable to align with your company’s branding and can be shared through various channels, including email, CRM systems, and websites.

Simplesat’s integration with Teams ensures that feedback is seamlessly incorporated into your workflow. Survey responses are automatically sent to designated Teams channels, where team members receive real-time notifications for new or updated feedback. This setup promotes faster collaboration and issue resolution, making it easier to improve customer experiences.

The app simplifies the process of collecting and analyzing customer feedback. Users can create surveys, monitor responses, and automate follow-ups, all while maintaining a streamlined workflow within Teams. Simplesat is ideal for businesses, customer support teams, and account managers looking to enhance customer satisfaction and team efficiency.

To use Simplesat with Microsoft Teams, an active Simplesat account is required. New users can sign up here to get started. After a free trial period, a paid subscription is necessary to continue using the app. For more information or assistance, visit our support page.

While Simplesat supports workflows outside Teams, such as distributing surveys via email, CRM systems, or websites, these features require configuration within your Simplesat account. By integrating Simplesat with Microsoft Teams, businesses can create a seamless feedback loop that drives better customer experiences and enhances team performance.

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by Simplesat Limited