GoTo
by GoTo Inc.
Enhance your customer experience with a full suite of communication tools.
Combine Microsoft Teams with the powerful phone system of GoTo to get the ultimate communications platform. You’ll have everything you need to connect with your customers and grow your business – phone, messaging, and analytics – without layers of extra cost.
With GoTo for Microsoft Teams, you can:
- Make and receive calls directly from your GoTo softphone in Teams
- Reach more people right away through SMS and MMS text messaging
- Take advantage of useful features like virtual faxes, dial plans, and ring groups
- See your full call history, complete with voicemails and transcriptions
- Effortlessly direct ongoing calls to any extension from the attendant console
- Engage your customers with texting, social, and web chat conversations all in one place
- Create better customer outcomes through the cloud-based contact center
To use GoTo for Microsoft Teams you will need:
- An active GoTo Connect license. Don't have one? Contact sales
- For web and desktop, you will need to install GoTo for Teams desktop plugin
- For mobile, you will need to install the GoTo mobile app
App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.