Thinky365-ServiceNow
by Think AI Office Store
Thinky365 Chatbot for ServiceNow- Your 24×7 Virtual Agent
The Thinky365 Chatbot for ServiceNow is your 24×7 Virtual Agent connected to ServiceNow IT Service Management. ServiceNow ITSM tool is able to Future-proof your IT with a single cloud platform.
Deliver resilient services that increase productivity and create amazing experiences wherever your customers are. In today's environment customers want to speak to support team to check ticket status as soon as possible and 24x7. Managing the cost of maintaining sufficient staff to cover 24/7 availability for customers can be challenging. If not properly managed, this can lead to overtime costs for the business and poor sales volume due to missed or delayed closing of opportunities. This is where Thinky365 for Autotask can help.
In order to use this app, users must have an active Thinky365 and ServiceNow account. Please contact our support team for more details.
Contact Us: https://thinkaicorp.com/contact-us/
About Thinky365 for ServiceNow.
• Keep your clients in the loop with quick communication on service requests.
• Engage your customers with the Chabot on Teams chat.
• You will save time and resources by using this Chatbot as 24x7 IT support agent.
Get Thinky365 so you can better utilize your employee's time by having the Bot respond to basic questions while they do more meaningful and valuable work. In survey 99% of MSPs say Bot has helped them answer questions faster for their clients.
COMING SOON FEATURES
• Allow to change status and due date for Ticket.
• Upload knowledge base and trains
• Setup new Ticket
App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
At a glance
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