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Now Virtual Agent (Australian SPP)

by ServiceNow

Servicenow Virtual Agent is now going to support regulated markets in Australia.

Servicenow Virtual Agent is now going to support regulated markets Australia.

The Now Virtual Agent (Australia SPP) allows you to perform routine ServiceNow tasks directly in MS Temas, so you can work more efficiently using chat.

With Now Virtual Agent (Australian SPP) you can:

• Execute routine ServiceNow actions via chat

• Exchange data seamlessly with your existing ServiceNow apps

• Find answers to frequently asked questions

Users must have an active ServiceNow account with virtual agent capabilities to use this application in MS Teams.

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance

https://store-images.s-microsoft.com/image/apps.22965.105c8b3a-8c07-4b7f-bde3-094f1d8de123.4d8cac8c-daa8-4e4c-858f-0502afbc8101.d726ea87-7af1-4346-8a1d-75c45cbcb400.png
https://store-images.s-microsoft.com/image/apps.49617.105c8b3a-8c07-4b7f-bde3-094f1d8de123.4d8cac8c-daa8-4e4c-858f-0502afbc8101.27713d41-13ea-470b-ba68-7aece4eaece5.png
https://store-images.s-microsoft.com/image/apps.33190.105c8b3a-8c07-4b7f-bde3-094f1d8de123.4d8cac8c-daa8-4e4c-858f-0502afbc8101.3c86e1ae-8f3d-49a1-8be8-2b32458f56e5.png