The Prisma SD-WAN (Sugarloaf) Chatbot Application provides access to real time information from the Prisma SD-WAN network via the Microsoft Teams application. The Chatbot establishes a direct channel to communicate with the Prisma SD-WAN controller in Sugarloaf region. This integration is enabled via the Prisma SD-WAN CloudBlade infrastructure.

Getting Started:

- Create an Azure Group and copy the group ID (object ID)

- Login to the Prisma SD-WAN Controller and go to the CloudBlades tab

- Search for Chatbot - Microsoft Teams and click configure

- Configure the Azure group ID and install the Chatbot - Microsoft Teams CloudBlade. Access to the Bot is controlled by the Azure Group IDs configured on the Chatbot Microsoft Teams CloudBlade.

Once enabled and installed in a channel on Microsoft Teams, users can access real-time information on site and device configuration, site health, inventory information, events, and network metrics such as bandwidth utilization, application health, and application performance.

Please use the help command to review the list of supported commands.

For support, please use the link below

https://www.paloaltonetworks.com/company/contact-sales

If you're currently not a Prisma SD-WAN customer, please speak to a sales representative by calling 866.320.4788 or 408.753.4000. More details on contacting sales are provided on the link below.

https://www.paloaltonetworks.com/company/contact-sales

Prisma SD-WAN (Sugarloaf)

by Palo Alto Networks.