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Splashtop SOS - EU
by Splashtop
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Remotely support your users using Splashtop SOS - EU.
Splashtop is integrated with Microsoft Teams to enable your technicians to remotely support your users using the Splashtop SOS -EU service.
You can easily initiate a remote desktop connection to your users' computers to provide support, directly from within chat window. It takes only a few clicks to start a session. After the support case ends, you can check session history on Session Logs tab. Your users do not need to have any software pre-installed for all this to work.
Splashtop On-Demand Support is a solution optimized for MSPs and IT professionals looking for a fast and user-friendly remote support solution, with high performance and robust security.
Key features
- European based infrastructure.
- Easily start a remote session to the users' computer from within a chat.
- Full Splashtop features are supported in a remote session, e.g. file transfer, remote reboot, chat, multi-monitor, copy-and-paste, share technician desktop, etc.
- Review the session logs directly on your Teams UI.
- Remote sessions are fully encrypted.
Useful links
- Get started: link
- Contact us: feedback@splashtop.com
- Help support site: link
- Sign up: https://www.splashtop.com/sos
App capabilities
When this app is used, it
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
At a glance
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