The Mr. VoIP app for Microsoft Teams allows your agents to manage their calls and chats from the Teams dashboard. This app is a bridge between 3CX and Teams offering a seamless experience between the two platforms.

Contact and Call Management

Click2Call

Make and receive calls

Transfer calls

Access call history

Log-in and out of call queues

View and manage contacts

Forward customers to the agent survey tool

Call logging and notes

Internal and External Chats

The app offers integration for your company chat platforms:

Internal chats between colleagues

Website live chat with your website visitors

WhatsApp integration

Facebook integration

System Requirements:

3CX Version 16 and above

Omnichannel Account

Mr.VoIP License (if required)

MrVoip

by Cal4Care