Socialboards for Outlook
by Socialboards AS
In one click, anyone can convert any email into a support ticket in Socialboards
Convert any email into a customer support ticket in Socialboards.
When you get an email that makes you think of creating a support ticket out of it, an effortless way to do it and regain control of your support emails is to use this add-in.
Socialboards for Outlook integration lets you copy and edit the content of any email including attachments so it takes just a few clicks to create a new ticket in Socialboards. Manage tickets by setting status and choosing a specific inbox if you have some to get the right attention from your team.
Compatibility:
* Socialboards for Outlook works with most versions of Outlook that allow add-ins for Office: Outlook Web App and Office 2016 for Windows and Mac. It does not support Outlook 2013.
* To use this add-in you need to log in by your Socialboards account or you can use Azure AD account linked to Socialboards account
App capabilities
- Can send data over the Internet
- This app can access and modify personal information in the active message, such as the body, subject, sender, recipients, and attachment information. It may send this data to a third-party service. Other items in your mailbox can’t be read or modified.