Pre-Requisite

Need to have a ngDesk account, You can create a ngDesk account by visiting the link https://signup.ngdesk.com/landing-pages/signup

Please visit the website https://ngdesk.com/pricing for the pricing information of the product

Advantages of the plugin

ngDesk plugin will allow you to access ngDesk via outlook application

Plugin will allow you to create entries in ngdesk without having you change the tab or navigate to ngdesk

Creating contacts made easy, a person who has sent a mail can become a contact in ngDesk in just two clicks

The ngDesk plugin provides a convenient means of creating entries under different modules. Such as - Tickets, Accounts, Contacts, Opportunities.

view the similar contact from ngdesk and update the contact if required

view the opportunities created for the account

Please Note: ngDesk does not support IE 9 and 10 browsers

Version Change Logs

Version 1.1.0.0

Added support to view the similar contact and update the contact, finding the contact uses email address to search for the contact

Changed the UI for displaying the create / view buttons

validations for login

ngDesk

by All Blue Solutions