SognosCare

Built on Microsoft Dynamics 365 Field Service, SognosCare is designed to streamline participant care management for healthcare support providers in Australia. From initial inquiry to service delivery, SognosCare offers a fully integrated solution that supports personalised, effective care delivery.

Key Features:

• Enquiry & Referral Management: Seamlessly handle participant inquiries and referrals, including automated email notifications, tracking, and consent/safety appraisals, ensuring smooth onboarding.
• Waitlist Management: Efficiently manage participant waitlists for programs with limited resources, ensuring timely support and onboarding when space becomes available.
• Service Agreements & Scheduling: Generate service agreements based on participants' goals, and manage scheduling to ensure the right resources are assigned based on participant preferences.
• Plan Management: Oversee participant plans such as Emergency Preparedness and Health Plans, with tools for tracking and reporting progress.
• Support Delivery & Invoicing: Automatically prepare invoices post-service, allowing for streamlined billing processes with added transparency and accuracy.
• Bulk Invoicing: Simplify financial management by generating multiple invoices in batch, reducing manual processing and speeding up billing cycles.
• Mobile App Support for Frontline Workers: Empower support workers with mobile access to scheduled activities, participant details, and real-time updates to streamline service delivery in the field.
• Role-Based Security: Tailored access controls for different roles within your organisation, including Connections Team, Managers, Support Workers, and Accounts Team, ensure data security and role-specific functionality.

With SognosCare, healthcare support providers can focus on delivering quality participant care while SognosCare manages essential operational processes.